User awareness and training are crucial in preventing cybersecurity incidents by:

1. Identifying phishing attacks: Training helps users recognize suspicious emails and avoid malicious links.
2. Safe browsing practices: Users learn to avoid malicious websites and understand the importance of HTTPS.
3. Password security: Emphasizes creating strong, unique passwords and not reusing them.
4. Recognizing social engineering: Teaches users to identify and verify manipulative tactics used by attackers.
5. Data handling: Educates users on protecting sensitive information and preventing data leaks.
6. Incident reporting: Encourages prompt reporting of suspicious activities and understanding proper procedures.
7. Device security: Covers securing personal devices and safe use of public Wi-Fi.
8. Remote work best practices: Emphasizes secure remote access methods and avoiding risks associated with public networks.
9. Regular updates and patching: Stresses the importance of keeping software updated to protect against vulnerabilities.
10. Creating a security culture: Encourages continuous vigilance and proactive security measures through regular training and reminders.