Roadmap for Answer Writing
1. Introduction: Define Good Governance
- Definition: Explain good governance as the effective and efficient management of public resources, ensuring transparency, accountability, and responsiveness to citizens’ needs.
- Key Components: Mention sound policies, efficient public administration, and citizen participation.
2. Body: Discuss Recent E-Governance Initiatives
- A. Digital Services
- Initiatives: Reference programs like Digital India and e-Government portals.
- Example: Online passport application portal has streamlined processes, reducing paperwork and wait times.
- Fact Source: Government of India, Ministry of Electronics and Information Technology.
- B. Transparency and Accountability
- Initiatives: E-Tendering and e-Procurement systems.
- Impact: These have reduced corruption and favoritism in public procurement.
- Fact Source: Comptroller and Auditor General of India reports on e-Governance.
- C. Citizen Engagement
- Initiatives: MyGov.in platform for citizen feedback and suggestions.
- Impact: Promotes inclusive governance by involving citizens in policy-making.
- Fact Source: MyGov.in official reports.
- D. Online Grievance Redressal
- Initiatives: Centralized Public Grievance Redress and Monitoring System (CPGRAMS).
- Impact: Simplifies complaint registration and resolution for beneficiaries.
- Fact Source: Government of India, Department of Administrative Reforms and Public Grievances.
- E. Efficient Service Delivery
- Initiatives: Direct Benefit Transfer (DBT) scheme.
- Impact: Direct transfer of subsidies to bank accounts minimizes intermediaries and reduces leakages.
- Fact Source: Economic Survey of India.
3. Conclusion: Summarize the Impact of E-Governance
- Overall Assessment: E-Governance improves efficiency, transparency, and citizen participation.
- Future Recommendation: Emphasize the need for continued investment and expansion of e-Governance initiatives to further enhance good governance.
Relevant Facts to Use in Answers
- Digital India: Launched in 2015, aimed at transforming India into a digitally empowered society and knowledge economy.
- MyGov.in: Over 1 million citizen ideas and suggestions have been received since its launch.
- CPGRAMS: Facilitates resolution of grievances with a tracking system that ensures accountability.
- DBT Implementation: As of 2021, DBT has saved the Indian government approximately ₹1.5 lakh crore by eliminating leakage in subsidy schemes.
By following this roadmap, you can craft a comprehensive answer that effectively discusses the concepts of good governance and the impact of e-Governance initiatives.
Understanding ‘Good Governance’
Good governance refers to the effective, transparent, accountable, and participatory management of public resources and affairs. It emphasizes rule of law, responsiveness, and inclusivity in decision-making processes to ensure the welfare of the citizens and equitable distribution of resources.
Impact of Recent e-Governance Initiatives
Conclusion
Good governance is characterized by transparency, efficiency, and accountability. Recent e-Governance initiatives like e-Sanjeevani, PMJDY, and MyGov have substantially benefited citizens by improving service delivery, financial inclusion, and engagement in governance processes.
Model Answer
Introduction
Good governance refers to the effective and efficient management of public resources, institutions, and services to ensure that they are transparent, accountable, and responsive to the needs of the citizens. It involves a combination of sound policies, efficient public administration, and active participation of citizens in decision-making processes.
Good Governance
Recent initiatives in terms of e-Governance steps taken by the State have greatly helped the beneficiaries:
Conclusion
E-Governance initiatives have significantly improved the efficiency and effectiveness of government services, increased transparency, reduced corruption, and enhanced citizen participation in decision-making processes. However, there is still much room for improvement, and it is essential for the government to continue investing in and expanding e-Governance initiatives to further enhance public services and promote good governance.