Emotional intelligence is a critical success factor for leaders because it enables them to read and control their own emotions as well as intuitively understand and assess the emotional states of others. However, in today’s globalized society, developing cultural intelligence is just as important as emotional intelligence for effective leadership. Talk about with examples. (Answer in 150 words)
Probity refers to having strong moral principles and integrity. It is characterized as being incorruptible and adhering to ethical standards such as honesty, transparency, and accountability. Probity implies a steadfast commitment to doing what is right, even in the face of challenges or temptations to engage in dishonest or corrupt practices.
Significance of probity in governance:
Role of leadership in fosteringprobity and ethical governance in public service:
For procedures, processes, and systems to ensure probity in governance and deliver efficient and equitable socio-economic development, it is essential to ensure effective implementation of laws, rules, and regulations, and create a culture that is free of corruption.
Emotional intelligence (EI) is the ability to understand, use, and manage one’s own emotions effectively, and to understand the emotions of others.
El enables leaders to achieve success in the following ways:
However, in today’s interconnected world where people from different nations work together under the same organization, leaders need to go beyond emotional intelligence and cultivate cultural intelligence. Cultural intelligence signifies the ability to recognise and understand different cultures and the willingness to investigate the reasons why individuals belonging to different cultural backgrounds act the way they do. Cultivating cultural intelligence holds significance for leaders in the following ways:
In today’s highly interconnected and globalised world, companies like Coca Cola, PepsiCo, General Motors, etc. cannot succeed if they do not understand diverse consumer preferences worldwide. Further, companies have to modify their products/services as per the cultural preferences in a nation. For instance, McDonald’s, a global food chain, does not serve beef and pork products in India out of respect for the local cultural sensitives. Imbibing cultural intelligence by leaders is not a recent phenomenon. Leaders like Nelson Mandela, Mahatma Gandhi, etc. demonstrated cultural intelligence by working towards bridging cultural divides in their respective countries. Cultural intelligence is a learnable skill just like any other and to cultivate it, one needs to be open-minded, carry out research on different cultures and be curious about learning and adopting new perspectives.