What’s the process to follow to get your ads account unrestricted again?
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The process to get your ads account unrestricted (sometimes referred to as disabled or suspended) depends on the platform you’re using. Here’s a general guideline that applies to most major advertising platforms:
1. Identify the Reason for Restriction:
Check your notifications or emails from the platform. They should inform you about the specific reason for restricting your account.
Common reasons include:
Violating the platform’s advertising policies (e.g., misleading content, hate speech, prohibited content)
Suspicious payment activity
Issues with your ad creatives or landing pages
2. Review the Advertising Policies:
Every platform has detailed advertising policies outlining what content and practices are prohibited. Make sure you understand the specific policies you may have violated.
3. Address the Issue:
If you believe the restriction is a mistake, gather evidence to support your case.
If you violated a policy, take steps to fix the issue. This might involve editing your ads, landing page, or payment method.
4. Submit an Appeal:
Most platforms have an appeals process where you can explain your situation and request a review of your account status.
Be clear, concise, and professional in your appeal.
Briefly explain why your account was restricted and the steps you’ve taken to address the issue.
5. Wait for a Response:
The platform will review your appeal and may take several days or even weeks to respond.
During this time, avoid making further changes to your account.