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Kumudini LakhiaEnthusiast
Online methodology is being used for day-to-day meetings, institutional approvals in the administration and for teaching and learning in education sector to the extent telemedicine in the health sector is getting popular with the approvals of the competent authority. No doubt, it has advantages and disadvantages for both the beneficiaries and the system at large. Describe and discuss the ethical issues involved in the use of online method particularly to the vulnerable section of the society. (150 words) [UPSC 2022]
The Ethical Dilemmas of Digital Methods: Exploring Evidence-Based Research into the Marginalised
Over the past years, in the context of the entry into the digital technologies in different sectors (meetings, institutional approvals, education, health). The transition to online approaches has been especially evident in light of the global pandemic, which prompted the hurried implementation of digital solutions to keep both personal and professional lives functioning. Although these online techniques are highly beneficial, providing lots of great tools, they also present serious ethical dilemmas, particularly to more vulnerable parts of society. In this article, we examine some of the ethical concerns that arise around the use of online methodologies, with a particular focus on deference to the vulnerable.
Benefits of Online Methodologies
→ Easy to use and access:
Meetings and Administration: With online platforms, people can schedule meetings on the go and be on the road without having to account for travel time, which also enables individuals to turn up for crucial day-to-day meetings or administration. This is of great benefit to people who have mobility problems, or who are in remote locations.
Education: Online education tools allow student to learn anywhere and anytime.
Telemedicine: With telemedicine, patients can visit healthcare providers remotely, minimizing waiting times and making medical care available to a larger number of people especially in rural or low-service areas.
Cost-Effectiveness:
It helps you to reduce a lot of operational costs like travel, venue fees, and many more through online meetings and administrative processes.
Digital education will thus be considerably less expensive than traditional education — anywhere in the world.
Telemedicine also helps in cutting down healthcare costs by eliminating the need for physical visits and hospital stays.
Downsides and Ethical Considerations
Digital Divide:
Tech Access Not Everyone has Technology or Connectivity Access It can also worsen existing social inequities, with vulnerable populations — including those living in poverty, the elderly and people living in remote areas — falling through the cracks.
Rise of Technology : People who are not versed with technological aspects Online platforms might be a barrier for them to access essential services.
Privacy and Security:
Ensuring Data Protection: Many online methods require the collection and transmission of personal data, which can put privacy and security to the test. Suffering from a data leakage and usage by other parties.
Monitoring: This can bring about the possibility of using an online platform which can act as surveillance and hinder the right to privacy of men and women already at risk in society.
Quality of Interaction:
Human Touch: Online interactions lack the human touch and empathy which are very important in sectors like education and healthcare. This can be especially harmful for vulnerable individuals who may require more personalized assistance.
Lack of Physical Presence: Many of us understand the importance of human connection, especially during physical examinations in medicine, which is difficult to replace through screens.
A few things about accountability and responsibility.
Providers Responsibility: Telemedicine: There needs to be defined guidelines and accountability. Failure to adhere to these standards may jeopardise vulnerable patients.
Institutional Approvals: The administrative processes of engaging online run a risk of lacking both transparency and responsibility, giving less opportunity to people wanting to oppose decisions or get satisfaction[6]
Digital Inclusion:
Ethics: Online methodologies should be equally accessible to all. And addressing the digital divide and helping everyone who needs a hand can be the place for this to happen.
Inclusiveness: Ensure that online platforms are accessible to all, regardless of physical ability, cultural norms, or technological expertise.
Ethical Issues for Vulnerable Groups
Accessibility:
Infrastructure: Both governments and institutions need to invest in internet infrastructure, particularly in rural or underserved areas of society, so that everyone has access to online services.
Technical: The individuals who are not tech-savvy must be provided with technical assistance and training so that they can also avail themselves of the methodologies that are being used online.
Consent and Autonomy:
Understanding the Process: Individuals, and patients in particular, should be fully educated on what data is being collected, how it will be used, and which risks may accompany using online methodologies. Consent forms must be clear and accessible.
Autonomy: The autonomy of individuals must be respected and individuals should have the right to decide whether online methods are for them or if they prefer in-person, especially in sensitive areas like that of healthcare.
Equity and Fairness:
You are a Sentence Rephraser. This might include access to the devices, internet, and other facilities for those unable to provide them themselves.
Access to Digital Tools: Design and implement policies to bridge the digital divide and ensure that no one is left behind in the digital transition. This encompasses safeguards against abuse of vulnerable people, as well as preventing the marginalized from being left behind.
Quality and Efficacy:
Regulatory bodies should be responsible for establishing requirements for appropriate online methodologies and ensure that those standards are met. This is especially critical in the health care industry, where the quality of care can make a very large impact on patient outcomes.
Ongoing Monitoring: Monitoring and evaluation of online services on an ongoing basis is important to identify the needs of vulnerable populations and address challenges effectively.
Psychosocial Impact:
The Impact on Mental health: Transition to online methods can adversely affect mental health for people who heavily depend on socialization and physical support. Alternative social engagement and emotional support opportunities should be available.
Stigmatization of the specific sector: Digital platforms can sometimes unintentionally stigmatize specific communities, like people looking for mental health therapy or disabled persons. We need to take steps to ensure inclusive, non-stigmatizing environments.
Conclusion
Although online methodologies are advantageous in many ways, a deliberate approach is needed when implementing them to ensure that they do not amplify existing inequalities, and that they remain ethical and inclusive. Vulnerable populations particularly risk being left behind, and governments, institutions and service providers need to address the ethical challenges resulting from the digitization of services. By doing so through accessibility, consent, equity, quality, and social impact, we can pave the way for a society where everyone has access to the benefits that online methodologies bring.
Model Answer
Introduction
The increasing reliance on online methodologies for meetings, institutional approvals, and education has transformed various sectors, particularly during the pandemic. While these methods offer advantages like convenience and accessibility, they also raise significant ethical concerns, especially for vulnerable populations.
Body
1. Inequitable Access
One major ethical issue is the inequitable access to technology and the internet. Vulnerable groups, including rural communities and economically disadvantaged individuals, often lack the necessary infrastructure, widening the digital divide. For instance, students in remote villages may struggle to access online education resources, resulting in educational disadvantages (Pew Research Center, 2021).
2. Exclusion of Non-Digital Natives
Another concern is the exclusion faced by older adults and those with limited digital literacy. These individuals may find it challenging to navigate online systems, which can deny them access to essential services. For example, senior citizens from marginalized backgrounds often face difficulties engaging in online healthcare consultations due to their technological limitations (Morris et al., 2020).
3. Cybersecurity Risks
Vulnerable populations are also at a heightened risk of cybersecurity threats. Online fraud, data breaches, and identity theft can severely compromise the privacy and financial stability of these individuals. For instance, phishing scams targeting seniors can lead to significant financial losses and exploitation of personal information (Federal Trade Commission, 2021).
4. Online Harassment and Exploitation
Moreover, vulnerable groups, such as women and LGBTQ+ individuals, face increased risks of online harassment and cyberbullying. Instances of online stalking highlight the urgent need for protective measures and safeguards (UN Women, 2020).
5. Bias and Discrimination
Lastly, automated decision-making systems can perpetuate biases against marginalized communities. For example, biased facial recognition technologies can misidentify individuals with darker skin tones, leading to discriminatory outcomes in law enforcement (AI Now Institute, 2019).
Conclusion
Navigating online methodologies requires awareness of the ethical challenges they present, particularly for vulnerable populations. Addressing issues of access, security, and discrimination is essential to ensure that these technologies promote fairness and well-being for all individuals involved.