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Answer the question in maximum 100 words. This question carries 06 marks. [MPPSC 2019]
Discuss the provisions of penalty on designated officers failing to provide services within the stipulated time under the Madhya Pradesh Lok Sewaon Ke Pradan Ki Guarantee Adhiniyam, 2010.
Penalty Provisions Under Madhya Pradesh Lok Sewaon Ke Pradan Ki Guarantee Adhiniyam, 2010
1. Failure to Provide Services on Time
2. Monetary Penalty
3. Accountability and Transparency
The penalty mechanism helps ensure that government services are delivered efficiently and on time.
The Madhya Pradesh Lok Sewaon Ke Pradan Ki Guarantee Adhiniyam, 2010 guarantees delivery of public services to citizens in time. The notified services by the designated officers are to be delivered within a prescribed period under this act. An officer cannot avoid delivering services within the prescribed time without cause or it will attract a penalty between INR 250 and INR 5,000 depending upon the duration of delay and circumstances. The fine imposed by the appellate authority can be recovered from the salary of the officer; at times the share of the amount as penalty is recovered across citizens, and service in the public sector becomes efficient.