‘E-mail is not a real time communication system’, comment on this statement. [Answer Limit: 20 words] [UKPSC 2023]
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E-mail is decidedly not a real-time communication system. Emails offer asynchronous communication capabilities that is not available for instant messaging or phone calls where both parties have to be online at the same time. While this may make it a less viable option for urgent exchanges, the delay—from a few minutes to several hours—can lend itself to more in-depth, non-urgent communication.