The New Public Administration (NPA) emerged in the late 20th century as a response to the changing dynamics of governance and public service delivery. Its primary goals focus on enhancing the effectiveness, efficiency, and responsiveness of public administration in the context of contemporary societal challenges.

One key goal of NPA is to promote social equity. It emphasizes the need for public policies and services that address the needs of marginalized and underrepresented communities. By prioritizing inclusivity, NPA aims to create a fairer society where all citizens have access to essential services.

Another important goal is to enhance participatory governance. NPA encourages active citizen engagement in the decision-making process, recognizing that involving the public leads to more informed and relevant policies. This approach fosters transparency and accountability within government institutions.

NPA also emphasizes innovation and adaptability. In a rapidly changing world, public administrations must embrace new technologies and methodologies to improve service delivery and respond effectively to emerging challenges.

Furthermore, the NPA aims to strengthen collaboration between various levels of government, non-profits, and the private sector, promoting a holistic approach to governance. Overall, the New Public Administration seeks to create a more responsive, equitable, and effective public service that meets the needs of a diverse society.