Answer the question ideally in 200 words. This question carries 11 marks. [MPPSC 2023]
Explain the human relationship theory of organisation.
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The Human Relation Theory of organization emerged in the early 20th century, primarily influenced by the Hawthorne Studies conducted by Elton Mayo and his colleagues. This theory emphasizes the importance of human factors in the workplace, asserting that employee satisfaction, motivation, and interpersonal relationships significantly impact productivity and organizational effectiveness.
At its core, the Human Relation Theory posits that individuals are not merely economic beings motivated by financial incentives; rather, they are social beings who seek recognition, belonging, and emotional support. The studies revealed that social interactions and the work environment play crucial roles in shaping employee attitudes and behaviors.
Key components of this theory include the recognition of group dynamics, communication, and leadership styles. It suggests that managers should foster a supportive work atmosphere, encouraging open communication and collaboration among employees. Understanding employees’ emotional and psychological needs leads to higher morale and productivity.
The Human Relation Theory also highlights the significance of informal organizational structures, where relationships among colleagues can influence work outcomes. By acknowledging these human elements, organizations can create more effective and harmonious workplaces, ultimately leading to improved performance and employee retention. This theory has laid the groundwork for modern organizational behavior and human resource management practices.