It is important that questions for administrative reformation are raised so that there is competent and proper stewardship. They seeks to increase efficiency in service delivery enhance probity and increase citizen’s satisfaction.

Impact of Recent Reforms:

Contemporary changes in the hierarchical Indian administrations have been very effective as far as accountability, transparency and improved efficiency is concerned. Some of the examples are:

Right to Information (RTI) Act: It has given the citizens a right to access information that is in possession of public authorities. The latter has enhanced more negative investigations of governments offices and reduced cases of embezzlement.
E-Governance Initiatives: The implementation of e-governance has had the effects of rationalizing procedures, minimizing the use of papers, and enhancing provision. Digital India has made many services available to the citizens without the interference in between causing delay and corruption.

-Direct Benefit Transfer: With the help of the DBT schemes, the issue of satisfaction has been dealt with without creating more leakages while on the other side ensuring that the real beneficiaries of such benefits actually received them are well benefitted. : There is a significant openness and accountability in programs governing social welfare.
-Grievance Redressal Mechanism for Citizens: In this process, the grievance redressal mechanisms have abdicated the powers to raise grievances and demands for the purpose of seeking redress; to the citizens.

However, there’s not all good. Change processes are always confronted with many challenges from bureaucratic constraints and political dynamics. To further strengthen governance, the following needs to be done:

-Strengthening Institutions: Organization of institutions such as Lokpal and Lokayukta which have to do with eradication of corruption so that they can be effective.
-Capacity Building: Building human capital of public servants to meet new challenges and to work more effectively and efficiently and acquire improved professional knowledge and skills.
-Citizen Participation: Interaction of citizens in decision making in governance through consultations.
-Technology Adoption: The use of technology in solving work problems and improving on efficiencies.
-Accountability and Performance Measurement: Adoption of proper performance indicators that will be instrumental in ensuring officials deliver as required.

Solving these challenges and persisting with reforms would mean that India strengthens its governance and enhances the quality of life for its residents.