Evaluate the impact of the ‘Digital India’ initiative on the governance and administrative processes in the country.
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Digital India was launched in 2015 as a flagship programme of India that aims at transforming the country into digitally empowered society and a knowledge economy. Finally, through the technological advancement, it has turned governance and the administrative process into open or transparent, effective, and even effective processes of inclusion.
Positive Impacts
1. Improved Service Delivery
Through UMANG and DigiLocker, they have enabled the people to get licenses certificates, and other related services like tax filings.
2. Transparency and Accountability:
Technologically aided systems like PMMS and Digital payment systems help in less corruption in transfer of schemes like PM Kisan and MGNREGA as they work on DBT module.
3. Enhanced Administrative Efficiency:
These e-Office initiatives facilitate the procedure and, ultimately, supress the amount of work done on paper and consequent delay in the functioning of the government departments.
They identified that automation and usage of the data assist in decision-making.
4. Financial Inclusion:
The JAM trinity: Jan Dhan account, Aadhaar and mobile expands banking access to farming efficiency; enhancing rural economy.
5. Empowerment of Citizens:
Under PMGDISHA digital literacy programs allow the rural based population to engage fully in the governance process.
Mobile applications have a feature that provides instant grievance redressal.
6. Smart Cities and Urban Governance:
Technologic urban planning and resource management help to create better living conditions in a city.