Model Answer

Introduction

Impartiality and non-partisanship are essential values in public services, fostering fairness, neutrality, and equality in decision-making. In today’s socio-political climate, characterized by increasing polarization and partisan divisions, these values are vital for maintaining public trust in government institutions.

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Electoral Administration

One of the prime examples of the necessity for impartiality is in the administration of elections. Electoral officials must remain neutral to ensure fair and transparent processes. Favoritism towards any political party or candidate undermines the integrity of elections. For instance, the National Election Commission in India emphasizes the need for unbiased conduct among election officials to uphold democratic principles (Election Commission of India, 2020). Instances where electoral officials have failed to remain impartial often lead to public distrust and allegations of election fraud.

Selection and Promotion of Public Servants

Impartiality is equally crucial in the hiring and promotion of public servants. Decisions should be based on merit and objective criteria rather than political affiliations or personal connections. According to a report by the World Bank (2017), merit-based recruitment enhances the effectiveness and efficiency of public services, leading to improved service delivery. When public servants are chosen based on qualifications, it fosters greater public confidence in government institutions.

Provision of Public Services

Moreover, impartiality must guide the distribution of public resources such as healthcare and education. Decisions made based on need rather than political favoritism promote equality and social cohesion. For example, during the COVID-19 pandemic, equitable access to healthcare services was essential for ensuring that all communities received necessary support, regardless of political influence (World Health Organization, 2021).

Conclusion

Upholding impartiality and non-partisanship in electoral administration, public servant selection, and service provision ensures that decisions reflect the best interests of the public. These values promote fairness, strengthen democratic governance, and enhance public trust in government institutions, especially in a polarized socio-political landscape.

Model Answer

Introduction

A mere compliance with the law is insufficient for public servants tasked with effectively discharging their duties. They must cultivate a keen sensibility to ethical issues, as ethics involves principles of right and wrong behavior, while the law encompasses rules and regulations. Solely adhering to legal standards may not always align with the public’s best interests.

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Example 1: Ethically Right but Not Legal – Whistleblowing

Whistleblowing involves exposing illegal or unethical practices within an organization. While this act is ethically commendable, it may not always be legal. For instance, a whistleblower who discloses information about fraudulent activities might face legal repercussions for breaching confidentiality agreements or violating trade secrets (Brown, 2018). Despite the legal risks, whistleblowers play a crucial role in promoting transparency and accountability, thereby fostering public trust in institutions.

Example 2: Legally Right but Not Ethically – Discrimination

Conversely, discrimination can be legally permissible under certain circumstances, such as affirmative action policies. While these policies aim to rectify historical injustices, they can lead to ethically questionable outcomes when they unfairly disadvantage individuals based solely on their race or gender (Smith, 2020). Such discrimination undermines the principles of equality and fairness, creating societal divisions and perpetuating cycles of inequality.

Conclusion

Public servants must develop a strong sensibility to ethical issues to effectively fulfill their responsibilities. Legal compliance is essential, but it does not encompass the broader moral landscape in which public servants operate. The examples of whistleblowing and discrimination illustrate the necessity of balancing legal adherence with ethical considerations, ensuring actions align with the best interests of the public.

Model Answer

Introduction

In the context of civil services, three basic values are universally recognized: integrity, objectivity, and professionalism. These values are essential for maintaining the ethical standards expected of public servants and ensuring effective governance.

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1. Integrity

Integrity involves adherence to moral and ethical principles, encompassing honesty, transparency, and accountability in decision-making. Civil servants must act impartially and be accountable for their actions. For instance, IAS officer Durga Shakti Nagpal, while serving in Gautam Buddha Nagar, confronted the sand mafia and faced suspension for her bold actions. Despite this, she received public support and was reinstated, demonstrating that integrity is crucial for standing against corruption.

2. Objectivity

Objectivity entails making decisions based on factual evidence rather than personal biases. This value is vital for fairness in public service. A notable example is the Pradhan Mantri Jan Dhan Yojana (PMJDY) launched in 2015, which aimed at financial inclusion for all citizens. The scheme’s implementation, characterized by its unbiased approach, led to the opening of over 42 crore bank accounts, showcasing the successful application of objectivity in civil services.

3. Professionalism

Professionalism refers to the competence and efficiency that civil servants bring to their roles. It involves high standards of work and responsiveness to citizen needs. During the COVID-19 pandemic, IAS officer Dr. K. Senthil Raj exemplified professionalism by effectively managing the crisis in Krishnagiri district through quarantine measures and testing protocols. His exemplary service earned him the Prime Minister’s Excellence Award, highlighting the importance of professionalism in civil service.

Conclusion

Upholding integrity, objectivity, and professionalism promotes good governance, social justice, and economic growth. It is essential for civil servants to embody these values in their work, ensuring they serve the public effectively and ethically.