Emotional Intelligence and Managing Conflicts.

Emotional intelligence is recognising your emotions, understanding, feeling, and regulating them, as well as realizing how your emotions affect other people. All of us probably have someone who doesn’t lose their patience with stressful situations.  Instead, they look at a problem and find a solution calmly. They are honest with themselves, trust their intuition and make decisions. They take criticism well, and they know when to use it to improve their performance.

Conflict and disagreements are a part of our everyday life as everybody’s needs are different. Some disagreement and conflict are inevitable as this where learning, creativity, and understanding occur.  It is not that conflict occurs that is the issue, it is how it is managed. Emotionally intelligent people can identify the root of conflicts, find common ground, and generate solutions. Using the basic elements of  Emotional intelligence: self-awareness, empathy, effective communication, and conflict management skills, individuals can manage conflicts effectively, build stronger relationships, and foster a productive work environment.

I believe being empathetic in general helps a lot with conflict management. Once you understand the view of people around you, you work to come to similar ground.