The Three Es of New Public Management

Introduction: New Public Management (NPM) focuses on improving public sector efficiency. The “three Es” highlight its core principles:

1. Economy: Emphasizes minimizing costs without compromising quality. For example, using technology to reduce administrative expenses.
2. Efficiency: Focuses on achieving maximum output with minimum input. An illustration is streamlining processes to shorten service delivery times.
3. Effectiveness: Ensures that public services meet their intended outcomes, like improving education quality through better teaching methods.

Conclusion: Together, these principles aim to enhance the overall performance of public services, making them more responsive to citizens’ needs.