State the meaning of ’emotional intelligence’ and point out its utility. [Answer Limit: 125 words] [UKPSC 2023]
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‘Emotional intelligence’ (EI) refers to the ability to recognize, understand, and manage one’s own emotions, as well as the emotions of others. It encompasses skills such as emotional awareness, empathy, and effective communication, distinguishing it from cognitive intelligence (IQ).
The utility of emotional intelligence is significant across various domains. In personal relationships, EI enhances communication and fosters empathy, leading to stronger connections. In the workplace, individuals with high EI are often better leaders, as they can motivate teams, resolve conflicts, and create a positive work environment. Additionally, EI contributes to mental well-being, enabling individuals to manage stress and navigate challenges effectively. Overall, emotional intelligence is crucial for personal growth and professional success, as it enhances interpersonal interactions and emotional regulation.