How is artificial intelligence (AI) being utilized in IT operations, and what are the potential benefits and challenges?
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Artificial intelligence (AI) is being increasingly utilized in IT operations to: Predictive Maintenance, Automated Incident Response, Intelligent Monitoring, Automation of Routine Tasks,Chatbots and Virtual Assistants
Potential benefits: Improved Efficiency, Enhanced User Experience, Faster Incident Resolution, Proactive Issue Detection
Potential challenges:
1. _Data Quality and Integration_
2. _Skillset and Training_
3. _Change Management_
4. _Security and Governance_
5. _Vendor Lock-in_