Emotional intelligence (EI) is about understanding and managing your emotions and those of others. Key components include:

1. Self-awareness: This means recognising your own emotions and how they affect your thoughts and behaviour. It’s about knowing your strengths and weaknesses and having self-confidence.

2. Self-regulation: This involves controlling your impulses and emotions. Instead of reacting impulsively, you think before you act. It includes managing stress, staying calm, and being adaptable to change.

3. Motivation: People with high EI are motivated to achieve their goals. They are driven by a passion for what they do and are optimistic even when faced with challenges. They set high standards for their work and persistently pursue their objectives.

4. Empathy: Empathy is understanding and sharing the feelings of others. It involves being aware of others’ emotions, needs, and concerns. Empathetic people are good at managing relationships and understanding different perspectives.

5. Social Skills: This is about managing relationships to move people in desired directions. It includes effective communication, conflict resolution, leadership, and building rapport with others. Socially skilled people are good at working in teams and creating a positive work environment.

These components work together to help individuals navigate social complexities, lead effectively, and create positive relationships both personally and professionally.