What are the key components of e-Governance, and how do they contribute to improving public sector efficiency and citizen engagement?
Lost your password? Please enter your email address. You will receive a link and will create a new password via email.
Please briefly explain why you feel this question should be reported.
Please briefly explain why you feel this answer should be reported.
Please briefly explain why you feel this user should be reported.
E-government refers to the application of information and communication technology (ICT) to improve public sector performance and boost citizen participation. Important elements of e-Government consist of:
1. Digital Infrastructure : To guarantee e-service delivery and smooth access, dependable digital networks, data centers, and secure communication channels must be established.
2. Online Services : To save time and lessen administrative responsibilities, a variety of services, including tax filing, licensing applications, and public service requests, are available online.
3. Interoperability : Ensuring effective data sharing across various government agencies and systems to promote integrated service delivery and simplified operations.
4. Transparency and Accountability : Putting in place mechanisms that let people know how their requests are progressing and obtain information from the government would lessen corruption and boost confidence.
5. Citizen Participation : establishing online forums, e-consultations, and platforms for public input to include people in the process of formulating policies and making decisions.
6. Capacity Building : Encouraging a culture of innovation and ongoing development while teaching public servants how to utilize e-Government technologies efficiently.
These elements automate procedures, cut down on paperwork, and speed up service delivery, all of which increase public sector efficiency. Accessible information, increased openness, and participatory governance all support citizen involvement and promote inclusive and responsive public administration.