The cause of the problem was due to a bad update by CrowdStrike, a cybersecurity firm whose software is used within Windows machines by many organizations. The malfunctioning resulting from this update led to what people call “Blue Screen of Death” which affects numerous systems. Multiple failures were experienced since a lot of business relied on Microsoft 365 for their operations.

There were severe outcomes for businesses. Banks could not process transactions or access their financial details for illustration. Not only did this affect customer service but it also probably resulted to financial losses . Similarly sector-wide companies from retail to healthcare suffered. Inability by employees to reach pivotal applications meant less work done leading to delays in production.

Another major victim was the travel sector. The airlines were hard hit because they could not access the most important systems for check-in, boarding and flight operations. This caused thousands of flights to be cancelled or delayed, leaving passengers stranded at airports throughout the world.The result of this disruption was dissatisfaction, failed links and significant monetary losses among airlines.

There were challenges in getting patients’ records and scheduling appointments, for instance, for hospitals. This might have potentially delayed critical medical procedures and caused patients to be worried. Also, some vital amenities like train networks and public utilities faced interference, underscoring the interrelations of technology in our lives on a daily basis.