1. Definition of Public Servant: A public servant is an individual employed in the government sector whose role is to serve the public interest and execute government policies. This includes bureaucrats, judges, police officers, and other government officials who work to uphold laws and provide services to citizens.

2. Important Aptitudes for Civil Services:

• Analytical Thinking: The ability to analyze complex problems and devise effective solutions is crucial. For example, IAS officers in Andhra Pradesh successfully managed flood relief operations by employing robust analytical skills to assess damage and coordinate resources effectively.
• Decision-Making Skills: Effective decision-making involves assessing situations and making informed choices swiftly. The response to the COVID-19 crisis required civil servants to make timely decisions on lockdowns and resource allocation.
• Interpersonal Skills: Strong communication and empathy are necessary to handle diverse public interactions and address grievances effectively. Initiatives like the ‘Janta Darbar’ by several state governments showcase civil servants engaging directly with citizens to resolve issues.

Overall, a blend of analytical thinking, decision-making, and interpersonal skills are essential for effective performance in civil services.