In the early 2000s, the Indian Administrative Service (IAS) underwent significant reforms aimed at enhancing efficiency, accountability, and transparency in governance.

Key Objectives:
Enhanced Efficiency: Streamline administrative processes and improve service delivery through performance appraisal systems and process optimization.
Increased Accountability: Strengthen mechanisms to hold IAS officers accountable for their actions and decisions, addressing grievances more effectively.
Modernization of Training: Update training programs at the Lal Bahadur Shastri National Academy of Administration (LBSNAA) to incorporate new management practices, technology, and governance strategies.
Promotion of Transparency: Implement e-governance tools to increase openness in administrative functions and reduce bureaucratic red tape.
Merit-Based Promotions: Shift to performance-based criteria for promotions and postings to ensure that advancements are based on merit rather than seniority.
Key Outcomes:
Improved Service Delivery: Streamlined processes led to more effective and timely public service delivery.
Enhanced Accountability and Transparency: Stronger accountability mechanisms and the use of technology improved transparency and reduced corruption.
Modernized Training Programs: IAS officers were better prepared to handle contemporary administrative challenges.
Merit-Based Promotions: Rewarding performance led to a more motivated and capable senior leadership.
Overall, these reforms significantly improved governance and service delivery in India.